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Welcome to Duravit Store at www.modibaths.com. These Terms and Conditions govern your use of our website and the purchase of our premium bathroom products, from elegant backlit mirrors to functional bath shower mixers. By accessing our site and making purchases, you agree to these terms in full.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for customers seeking high-quality bathroom fixtures and fittings. You must be at least 18 years old to place orders. We reserve the right to refuse service to anyone at our discretion.

1.2 Intellectual Property Rights

All content on this site, including product designs, images, and text describing our back-to-wall baths and basin mixer taps, is the property of Duravit Store or our suppliers and protected by copyright laws. Unauthorised use is strictly prohibited.

User Responsibility: You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our website without express written permission.

2. Product Information and Services

2.1 Product Descriptions

We take great care in presenting accurate descriptions of our products, from 2 or 3 hole basin tap sets to bath front panels. However, slight variations in colour or finish may occur. Product dimensions should be verified before purchase.

2.2 Product Availability

All items, including back-to-wall WC units and bath screens, are subject to availability. We reserve the right to discontinue any product without notice.

2.3 Hygiene Considerations

For health and safety reasons, certain items like basin wastes and opened sanitaryware cannot be returned unless faulty.

3. Ordering and Payment

3.1 Order Process

When you place an order for our bath mixer taps or basin pillar taps, you’re making an offer to purchase which we may accept or decline at our discretion.

3.2 Pricing

All prices are in GBP and inclusive of VAT where applicable. We occasionally adjust prices but will honour the price at the time of order confirmation.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

User Responsibility: You warrant that the payment information provided is accurate and that you’re authorised to use the payment method.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed with the same care we apply to our basin frames & brackets within 1-2 business days (Monday-Friday, excluding public holidays).

4.2 Shipping Options

We offer two delivery methods for our bath taps and other products:

  • Standard Shipping: £12.95 via DHL or FedEx (10-15 business days)
  • Free Shipping: For orders over £50 via EMS (15-25 business days)

4.3 Delivery Limitations

We currently cannot ship to certain remote areas and parts of Asia. Delivery times may vary during peak periods.

User Responsibility: Please ensure your delivery address is accurate. We’re not responsible for delays caused by incorrect addresses or recipient unavailability.

5. Returns and Refunds

5.1 Return Policy

We want you to be as satisfied with your purchase as you would be with our backlit mirrors in your home. Most items can be returned within 15 days of delivery if in original condition with packaging.

5.2 Return Process

To return your basin taps or other items:

  1. Email [email protected] within 15 days
  2. Receive RMA number
  3. Repackage securely
  4. Ship using trackable method

5.3 Refund Processing

Refunds are processed within 5 business days of receipt and inspection, issued to your original payment method. Bank processing may take 3-10 additional days.

User Responsibility: You are responsible for return shipping costs unless the return is due to our error. Always retain proof of postage.

6. Liability and Disputes

6.1 Product Liability

While our bath shower mixers and other products are crafted to the highest standards, Duravit Store’s liability is limited to the purchase price of the item in question.

6.2 Website Operation

We strive to maintain uninterrupted access to our site but cannot guarantee it will always be error-free or available.

6.3 Governing Law

These terms are governed by UK law. Any disputes will be subject to the exclusive jurisdiction of the courts of Scotland.

7. Contact Information

For questions about these terms or our bar valves and other products, contact us at:

Duravit Store
83 Forrest Rd, Edinburgh, GB EH3Y 8HD
Email: [email protected]

Thank you for choosing Duravit Store for your bathroom essentials. We’re committed to providing the same quality in our customer service as we do in our back-to-wall toilets and bath pillar taps.